Services

AI-powered services for E-Commerce

Elevate customer experience across your platforms with an AI Sales Assistant that understands and responds to user queries with natural language and human-like understanding. AI Smart Search not only helps users find your products and services, but also offers relevant recommendations for cross-sell & upsell. AI Try-On gives customer greater confidence in their product selections by allowing them to visualize the attire on themselves, leading to better decision-making and fewer returns.

Key Features & Benefits:

Easy setup: With a simple drag-and-drop interface, train your assistant using your existing business documents.

Fully customizable: Create fully customized assistants with Diyva’s easy-to-use platform.

Cost-effective: Reduce customer service expense by automating your customer support.

Human Touch: Enhance engagement with a lifelike avatar and natural spoken conversation.

24/7 service: Answer your customers’ questions promptly, anytime and anywhere.

Highly scalable: Handle more queries without compromising speed or quality.

Multilingual: Connect with customers in over 30 languages, spoken and written.

Valuable insights: Reach and serve your customers better with curated data insights from chat interactions.

Intelligent Surveys: Conduct highly effective surveys using an advanced, empathetic conversational assistant.

Pricing

Trial

1 Virtual Assistant Bot

Lifelike Human Avatar
Text and Voice Capability
Analytics Dashboard
Dialogue Templates
Multilingual Dialogue

Free

Try Diyva Now

Pro

3 Virtual Assistant Bots

All Trial Features
Multi-Modal
Notifications
Usage Reports
Product Cards

$50/month

Up to 500 messages

Additional messages: $5/100 messages

Get Diyva Pro

Enterprise

Unlimited Virtual Assistant Bots

All Pro Features
Messaging Platform Integration
Phone Integration
Custom API Integration

Contact Sales

FAQ’s

How long will it take to set up a DIYVA account once I receive my invite?

It takes just a few minutes to sign-up for your DIYVA account using your email and validating it is indeed you after which you can create your own dialogs by using the starter package, cloning a template or creating one from scratch using a drag and drop interface.

How long does it take to create and deploy a DIYVA dialog?

Setting up a DIYVA voice dialog takes about 2 minutes after which it is immediately available for use by customers. Multiple dialogs can be created and existing ones can be easily updated.

Can I still use text alongside voice?

Yes, DIYVA supports both voice and text, alongside a talking digital human for a more engaging customer experience.

Can I see the customer interactions?

Yes, DIYVA compiles your data in an online dashboard and also provides notification options to send you updates using email and text, which includes the interaction details and metrics such as call volume. You can also securely access this information online.

Conversations with DIYVA are automatically transcribed from speech to text allowing you to review and analyze the user responses instantaneously.

Can I customize the dialog flow?

Yes, greeting messages, voice type, greeter image, conditional flow based on user responses, everything can be customized for a more personal user experience.

What Channels can Diyva be deployed on?

Diyva can be accessed through web, phone(incoming/outgoing), messaging platforms such as whatsapp, facebook, slack, plugins such as wordpress and shopify, native mobile platforms such as Android, iOS, wearables.

Yes, greeting messages, voice type, greeter image, conditional flow based on user responses, everything can be customized for a more personal user experience.

How is DIYVA different from other solutions out there?

DIYVA is designed to be an easy to use, inexpensive, always available smart agent that can be adapted to the specifics of your business. It is easy to set up, manage and use so anyone with a smartphone or laptop can get it up and running quickly. It is made for small business owners and managers who value knowledge and insights to increase customer satisfaction and improve their business.